Waste consultation.

Consultation is not only essential when developing strategies for waste management and undertaking fundamental performance reviews. It is also necessary for the ongoing process to monitor customer satisfaction levels. Gordon Mackie Associates Ltd can undertake independent reviews on behalf of authorities, based on sample surveys of stakeholders, community groups, businesses and industry.

Key consultation activities carried out by the company include:

Public consultation analysis

• Identification of innovation, potential barriers and local aspirations
• Advice on how the "buying into" situation can be achieved
• Working with local education initiatives such as advertising and stakeholder group presentations
• Working with local Focus Groups

Sample surveys and questionnaires

• Assistance with the preparation of questionnaires
• Conducting sample surveys and evaluations
• Accessing different groups to facilitate participation
• Effective communication with Council Members and the public

Focus groups and workshops

• Involvement with Focus groups to encourage participation
• Working with participants and facilitating outcomes

Analysis of outputs and presentation of results

• Development of strategic and proactive approaches
  to communicating with stakeholders
• Analysis of outputs