Comprehensive performance review and best value.

The Government have stated that the purpose of Best Value Reviews is to consider new approaches to service delivery, and to ensure that demanding but realistic performance targets are set for all services which take account of both national and local requirements that can deliver continuous improvement.

Key service provision activities carried out by the company include:

BVPI 199a Surveys

• Assessment of the local authority's key aspirations
• Setting transects in association with the local authority
• Recording condition surveys and analysis of results

Corporate Governance

• Assessment of the local authority's corporate goals
• Review of the management infrastructure
• Formulation of action plans in order to achieve and demonstrate efficient service delivery and effective communication with Stakeholders

Performance indicators and quartile positioning

• Performance indicator (PI) assessment
• Assessment of the relationship between PI and quartile positioning
• Optimum balance of cost and positioning

Local performance plans

• Development and assessment of local performance plans
• Identification of achievable performance targets
• Advice on how the local authority can meet its statutory requirements

Benchmarking

• Comparison with similar local authorities or organisations
• Evaluation of actual or planned services to be provided

Critical friend analysis

• Evaluation of service delivery
• Review of potential evaluation methods of Audit Commission inspectors